Q. How do I participate in a Tele-Seminar Workshop?
A. Tele-Seminar Workshop is conducted via the telephone. You do not need any special equipment to participate. You will be given dialing instructions, including a pin number. You just dial the number, enter the pin number when prompted and you will be connected.Q. What happens during a Tele-Seminar Workshop?
A. We suggest that you call in five to ten minutes before the workshop is scheduled to begin so that you can introduce yourself by your first name and identify the city from which you are calling. You will have an opportunity to participate in two ways: first, you will have been sent an “Ask” questionnaire via email so that you can ask your personal question for the moderator and guest speaker to answer. In addition, there will be scheduled times on the call for Q & A.Q. How long is this workshop?
A. Workshops are one hour long. We always start on time and refer to www.time.gov as our guide. The scheduled time is as follows:6:00 PM Pacific, 7:00 PM Mountain, 8:00 PM Central, 9:00 PM Eastern.
Q. Will others be able to hear me during the workshop?
A. Yes, everyone on the call can hear each other. We will have a mute feature that will be in place during the “presentation” mode so our presenters can instruct without interruption. Instructions will be given in the pre-class email how to eliminate background noise that can be heard by others on the call.Q. If I’m running late, can I still participate?
A. Yes, you can listen in. Also, be aware that you may have missed important information and can listen to the missed portions later via a special link on the website.Q. What number should I dial?
A. You will receive a confirmation email after you have registered and the phone and PIN number will be provided on that email. If you do not have an email address, our office staff will provide you with the telephone and PIN numbers.Q. Do I have to pay a long distance charge to participate?
A. Yes, the call is long distance for most people. We do not profit in any way from your long distance phone call.Q. Can I put you on speaker phone so I don’t have to hold the phone for an hour?
A. As long as you can mute your speaker phone, you can use it. We recommend using a headset so that you can be hands-free. Please mute it so background noises are less likely to be heard by others and the moderator is not distracted.Tele-Seminar Etiquette
- Use a land telephone for the best reception for you and others in your class. This means NO cell phones, internet phones or speaker phones without a mute button. Cell phones, internet phones and some speaker phones can create an echo or static on the line.
- Disable the “Call Waiting” feature on your phone. To do this on most phones, dial *70. Your ”Call Waiting” feature will be reinstated once you hang up.
- Turn off the ringer to the second line if you are using a multi-line phone.
- Use the mute feature on your telephone if you have one. For those of you who do not have this feature on your phone, the moderator will instruct you how to manually mute your phone.
- Verify the correct starting time of the class for your time zone. Class times are indicated in Pacific and Eastern Standard Time.
- Call into the class on time so the class can start on time with little interruption. www.time.gov
- Announce yourself by first name and city as you join the call.
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